- Gift Certificates – Upon completing an online purchase of a gift certificate, purchaser immediately receives an email copy of a gift certificate that contains a unique code for redemption. Gift certificate redemption can be used online, over the phone or in person at our location.
- Online Bookings – When an online booking is completed and paid for, purchaser is to receive instant notification of their booking with all relevant details: time, date, location, map, directions, parking info, link to website and related info. They also receive a reminder text/email the day before their booking with the time and date of their adventure.
- Walk In Customers – If you’re just in the neighbourhood, come by and we will see if we can accommodate your group.
- Download Waiver – click here to download waiver.
If you cancel your Adventure by email or phone more than 24 hours from the scheduled start time of your booking, you will receive a full refund. With less than 24 hours, you will receive a gift certificate of equal value to the booking. There are no refunds for no shows without notice.